Service systems associates
Denver, CO usa
Service Systems Associates (SSA) is one of the largest and most successful visitor service providers for cultural attractions in the United States. They have over 40 clients nationally including Los Angeles Zoo, History of Colorado Centre, Cincinnati Zoo and the National Western Stock Show.
"JTG Global was appointed to work with SSA’s national catering and sales team to implement a robust marketing plan and strategy. We coached SSA staff in developing processes and protocols to support their business. Jennifer conducted a series of successful workshops and interviews to assist SSA make organisational change, strengthen business operations, and achieve internal alignment.
The process and outcome was a huge success bringing clear guidelines and improvements to our marketing strategies and sales techniques. I know these will contribute to attracting more clients and leveraging our company brand further in the next year than we have ever had in any past years. Her research and information gathering skills are surpassed only by her compelling presentation of findings and recommendations for improvement"
Assistant General Manager, Service Systems Associates