Launceston, Australia


Charles Clinic Heart Care is Tasmania’s leading heart care specialist. Based in Launceston, they provide leading cardiology services with state of the art equipment and facilities. Their business has grown exponentially over the last 4 years, with staff increasing from 3 to 25, as well as the introduction of fly-in cardiologists from Melbourne.

JTG Global was contracted by Charles Clinic Heart Care to identify and assess areas within the practice that required strengthening. This included coordinating and implementing new processes, and identifying efficiencies and productivity initiatives. Jennifer also instigated, managed and executed an entire re-brand of the business and its communications plan.

“The models, systems and processes that have been implement through Jennifer’s work are based on current good practice guidelines and will support the business well into the future.”
Dr Geoffrey Evans, Head of Cardiology, Charles Clinic Heart Care